SUEZ expands its activity in India with a new contract to improve drinking water services in the city of Davanagere

Davanagere City, one of the largest hubs for textile and agricultural products in Karnataka State, is among the 10 municipalities chosen for the “Smart Cities” program launched by the Indian government. The contract awarded to SUEZ includes rehabilitation, operation and maintenance of the three drinking water production plants with a capacity of 120 000 m³/day, the distribution system (reservoirs, house connections, water meters, valves, etc.) and the construction of a new distribution network to replace the current network, which is now obsolete.

The works, which will last four years, cover a 75km² area, including 92,000 buildings (80,000 residential and 12,000 commercial or industrial buildings) and a water distribution network of 1,200km. This works phase will be followed by an eight-year period of operation and maintenance of the water production plants and the drinking water system to ensure constant access to drinking water for a population which is currently only supplied once every three to four days. The contract also sets objectives for improving the network's performance, water quality and customer service by setting up a call centre and customer agencies to provide a personal service and efficient resolution of requests and complaints.