Coimbatore City Municipal Corporation has chosen SUEZ to manage and operate the water distribution system within the entire city to ensure continuous drinking water access to its 1.6 million inhabitants. The 26-year project, worth near €400 million, is the largest water services contract won by SUEZ in India.
Coimbatore is one of the largest textiles and industrial hubs in the southern Indian state of Tamil Nadu. The city has called upon SUEZ to improve the quality of water services and ensure permanent access to drinking water, 24 hours a day, seven days a week, to its rapidly-growing population. The scope of the contract includes the optimisation, rehabilitation and operation of the entire water distribution system (reservoirs, water network, house connections, water meters, valves, etc.) which will cover an area of over 100 km2 with 150,000 connections and a distribution network of 1,200 km. The contract also aims to improve customer services with a state-of-the-art customer call centre and customer agencies to ensure a personalised service and faster complaints resolution.
Since winning its first contract in India to improve water supply and distribution services in the Malviya Nagar district of Delhi in 2012, SUEZ has secured a substantial market position in India, winning significant contracts for water distribution and services in major metropolitan cities including Bangalore and Kolkata. The Group’s activity in India contributes to supplying 5.5 billion litres of drinking water to more than 44 million inhabitants per day.